Session 5: Using Feedback Mechanisms During COVID-19

IFRC’s Community Engagement and Accountabilities Senior Advisor, Sharon Reader, describes the fundamentals of community feedback mechanisms for COVID-19. Processes and tools for collecting and analyzing community feedback, including rumors and misinformation during COVID-19, are explored.

2. Review what you have learned (your answers will not be recorded):

Results

Well done!
Try again?

#1. What is not one of the five types of community feedback?

#2. It is important to ignore rumors when collecting community feedback, as they may distract from your messages or programs. True or false?

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United States Agency for International Development
Johns Hopkins Center for Humanitarian Health, Save the Children, Johns Hopkins Center for Communication Programs, UK Med, EcoHealth Alliance, Mercy Malaysia

This website is made possible by the generous support of the American people through the United States Agency for International Development (USAID). READY is led by Save the Children in partnership with the Johns Hopkins Center for Humanitarian Health, the Johns Hopkins Center for Communication Programs, UK-Med, EcoHealth Alliance, and Mercy Malaysia. Site contents are the responsibility of READY and do not necessarily reflect the views of USAID or the United States Government.