Using Feedback Mechanisms During COVID-19

Session 5: Using Feedback Mechanisms During COVID-19

IFRC’s Community Engagement and Accountabilities Senior Advisor, Sharon Reader, describes the fundamentals of community feedback mechanisms for COVID-19. Processes and tools for collecting and analyzing community feedback, including rumors and misinformation during COVID-19, are explored.

1. Watch the video:

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2. Review what you have learned (your answers will not be recorded):

Results

Well done!

Try again?

#1. What is not one of the five types of community feedback?

Acknowledgement and praise

Questions

School lessons

Complaints

#2. It is important to ignore rumors when collecting community feedback, as they may distract from your messages or programs. True or false?

True

False

Finish